At RBD Books, we strive to provide the best service possible. However, we understand that circumstances may require order cancellations. Please review our cancellation policy below.
1. Order Cancellation
- Orders can be canceled within 24 hours of placement, provided they have not been processed or shipped.
- To request a cancellation, please contact our support team at support@rbdbooks.com with your order details.
- Once an order has been processed or shipped, it cannot be canceled.
2. Refund for Canceled Orders
- If your order is eligible for cancellation, a full refund will be issued to your original payment method.
- Refunds will be processed within 5-7 business days from the cancellation confirmation.
- Shipping charges (if applicable) are non-refundable once the order has been dispatched.
3. Non-Cancellable Orders
- Orders for e-books and digital content are non-cancellable and non-refundable.
- Orders placed during promotional sales or with special discounts may not be eligible for cancellation.
4. Changes to Orders
- If you need to modify your order, please contact us within 24 hours of placing it. Modifications are subject to order status and availability.
5. Contact Us For any cancellation-related queries, reach out to our support team at support@rbdbooks.com. We will be happy to assist you.
Thank you for choosing RBD Books!